Engagement survey
The annual gauge, cut by department, team and demographic.
A validated question set goes out once a year and returns a score per driver. The same drivers are cut by department, team and demographic, and each cut is held back until enough people in it have answered. Every driver carries a benchmark to sit against, and each manager leaves with an action plan — owners and due dates, not a slide.
- A validated question set, not one written the week before
- Cuts by department, team and demographic, each held to the floor
- An action plan per manager, with owners and due dates
- Manager support81
- Recognition58
- Workload62
- Career growth66
Sector benchmark
- Monthly recognition in the shift huddleApr
- Rebalance the weekend rotaMay